Last updated: 21 October 2026
This policy explains what personal information MedInfoBase collects, how we use it, and the choices you have. It covers medinfobase.com.
Who we are
MedInfoBase (medinfobase.com) is an independent medicines and pharmaceutical information website based in Pakistan. For any privacy question or request, email info@medinfobase.com or use our contact page.
Summary
- You can read MedInfoBase without creating an account or telling us who you are.
- We collect personal information only when you give it to us, for example when you send a message or create an account, and basic technical information needed to run and protect the website.
- We do not sell your personal information.
- Advertising partners, including Google, may use cookies to show ads. You can opt out of personalised ads (see Advertising).
Information we collect
When you browse the website
Like most websites, our hosting provider’s servers automatically record technical information such as your IP address, browser type, the pages you visit and the time of your visit. This is used to run the site, keep it secure and fix problems.
When you contact us
If you use our contact form or email us, we receive your name, email address, the topic you choose, any page link you include and your message.
When you create an account
Some tools need an account. We collect your name, email address and, if you give it, your organisation. Passwords are stored in encrypted (hashed) form; we cannot see them.
When you submit a profile or correction
If you ask us to list a doctor or company profile, claim a company profile or report a correction, we collect the details you enter on that form. Information you submit for a public profile, such as a doctor’s name, specialty, qualifications, city and clinic details, will be shown publicly once approved.
When you use paid services
For paid plans and services we keep the details needed for the invoice and your access, such as name, organisation, email address, the service and the dates. We do not take card payments on this website and we do not store card numbers.
When you create procurement documents
If you use our specification tools, we store the organisation name and any clauses you add so that we can produce and verify your documents.
How we use information
- to provide the website and its tools, and to manage accounts and paid services;
- to answer your messages and requests;
- to check, publish and correct doctor, company and medicine records;
- to keep the website secure and prevent spam and misuse;
- to understand how the website is used and improve it;
- to show advertising (see below);
- to meet legal obligations.
Where data protection laws require a legal basis (for example for visitors from the UK or European Union), we rely on your consent, on the need to provide a service you asked for, on our legitimate interests in running and protecting the website, or on legal obligations.
Cookies
Cookies are small text files stored in your browser. We use:
- Essential cookies that keep you signed in, protect the site and remember your cookie choice. The site does not work properly without them.
- Analytics cookies that help us understand how visitors use the website, for example through Google services such as Google Analytics, where enabled.
- Advertising cookies used by Google and other ad partners to show and measure ads, as described below.
You can block or delete cookies in your browser settings. Blocking essential cookies may stop parts of the site from working.
Advertising and Google AdSense
MedInfoBase may show ads served by Google AdSense and other third-party ad networks.
- Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to this website or other websites.
- Google’s use of advertising cookies enables it and its partners to serve ads to our users based on their visit to this website and/or other websites on the Internet.
- You may opt out of personalised advertising by visiting Google Ads Settings. You can also opt out of some third-party vendors’ use of cookies for personalised advertising at www.aboutads.info or, in Europe, www.youronlinechoices.eu.
- If you opt out, you will still see ads, but they will be less related to your interests.
Learn more about how Google uses information from sites that use its services. Visitors from the UK, European Economic Area and Switzerland are asked for consent before personalised ads are shown, where the law requires it.
Who we share information with
- Service providers who help us run the website, such as our web hosting and email providers. They may only use the information to provide their service to us.
- Google and other advertising and analytics partners, as described above.
- Authorities, when the law requires it, or to protect the rights, safety or property of MedInfoBase, our users or others.
We do not sell or rent your personal information.
How long we keep information
- Contact messages: up to 24 months, then deleted.
- Account information: while your account is open, and deleted when you ask us to close it, unless we must keep it by law.
- Doctor and company profiles: while they are listed, and up to 12 months after they are removed.
- Invoice records: as long as tax and accounting law requires.
- Server logs: for a limited period set by our hosting provider, usually a few weeks.
How we protect information
The website uses encrypted connections (HTTPS). Access to personal information is limited to people who need it to run MedInfoBase. No website is completely secure, but we work to protect your information.
Your choices and rights
You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. You can withdraw consent you have given at any time, and you can opt out of personalised ads as described above. To make a request, email info@medinfobase.com. We will reply within 30 days. We may need to confirm your identity first.
Children
MedInfoBase is not intended for children under 13, and we do not knowingly collect personal information from them. If you think a child has sent us personal information, please contact us and we will delete it.
Where information is stored
Our website is hosted by a commercial hosting provider, and our service providers may store or process information on servers outside Pakistan.
Links to other websites
Our pages link to other websites, such as official regulators and health services. Their privacy practices are their own, so please read their privacy policies.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed. If we make important changes, we will make them clear on this page.
Contact
Privacy questions and requests: info@medinfobase.com.